General FAQs
We have parking spaces available on a first come, first serve basis – no need to book.
What can I expect from The Bass & Barrel
We’re a pub with rooms – which means great food, a lively bar, and beautifully designed bedrooms upstairs.
When do you open & close?
We’ll be confirming our opening times very soon, stay tuned.
Is there wifi?
Yes – complimentary WiFi is available throughout The Bass & Barrel, so you can stay connected during your visit.
Is there a train station nearby?
Yes – North Berwick railway station is around 0.4 miles away, roughly a 9 -minute walk or a short taxi journey.
Can I park my car at The Bass & Barrel?
We have parking spaces available on a first come, first served basis – no need to book.
Can I bring my dog?
Absolutely – well-behaved dogs are very welcome in our bar, in our outdoor areas, and in selected bedrooms. We can accommodate for up to two dogs per room and provide a bed, bowls, and a treat to help them settle in.
Eat & Drink FAQs
What's breakfast like?
Our breakfast menu is cooked fresh to order, so whether you’re after something light or a proper start to the day, we’ve got you covered. You can book ahead, add breakfast to your stay in advance at check-in, or simply come on in and join us on the morning.
Can I book a table for lunch or dinner?
Please do – we’re known for our food, and it can get busy. Bookings for our restaurant will be available soon.
Do I need to be staying with you to visit the bar or restaurant?
Not at all – everyone’s welcome. Whether you’re joining us for a drink, lunch, or dinner, you’ll receive the same warm Buzzworks welcome.
What time does the bar close?
We’ll be confirming our opening hours soon.
Can I charge food & drink to my room?
As a pub with rooms, we ask guests to settle food and drink bills at the time in the restaurant. It keeps things simple and makes for a quick and easy check-out.
Menu & Dietary Requirements
We cater for any dietary requests and our team are all trained in food allergens and intolerances, all we ask is that you let your server know before ordering.
Family Policy
Here at The Bass & Barrel we welcome all little ones, & we have a kids menu available. Children who are dining are welcome until 10.30pm. If you require a high chair please add a comment at the time of your booking.
Rooms FAQs
What time can I check in?
Your room will be ready from 3.00pm. If you arrive earlier and it’s good to go, we’ll happily get you checked in sooner.
What time do I need to check out?
Check-out is by 11.00am, giving us time to prepare rooms for the next arrivals.
If you’d like a little longer, just ask – we’ll always do our best to help, though a small charge may apply. And of course, you’re very welcome to stay on for a drink or lunch before you head off.
What's included in the rooms?
Each room is a little different, but all come with everything you need for a comfortable stay – including hypoallergenic pillows and duvets, a hairdryer, iron and ironing board, and a safe.
Is The Bass & Barrel accessible?
Due to the age of the building, we don’t have a lift or accessible bedrooms. All rooms are accessed via one or two flights of stairs. You can view our full access statement here.
How does Housekeeping work?
Our housekeeping team are on site daily and will refresh your room during your stay. If there’s anything you need at any point, just let one of the team know – we’re always happy to help.
In-Room fridges?
Our rooms do not include fridges as standard. However, we do have a limited number of portable fridges available on request for guests with specific requirements. If you think you may need one during your stay, please let us know in advance and we’ll do our best to arrange this for you.
TV Entertainment
All of our rooms include smart TVs with access to apps such as Netflix, Disney+, and Prime Video. Personal subscriptions are required to use these services. Don’t worry – you’ll automatically be logged out of your accounts at check-out.
Is there somewhere to store luggage?
Yes – we have limited luggage storage available both before check-in and after check-out.
Do you have family rooms?
We do – they can accommodate up to two adults and two children, plus a cot. Pull-out beds are available so everyone can get a great night’s sleep.
Bookings & Payments
What is your cancellation policy?
Cancellation policies vary depending on the rate you’ve booked. Full details will be included in your booking confirmation.
Do you take cash?
Yes – we accept cash, as well as all major debit and credit cards.
Can I use my Buzzworks Benefit Card for accomodation?
At the moment, our loyalty programme doesn’t extend to bedroom bookings – but it’s something we’re actively reviewing. More information of our Benefit Card can be found using the link below.
Can I use a Buzzworks Gift Card?
Yes – Buzzworks Gift Cards can be used during your stay at The Bass & Barrel. Please give us a call to make your reservation or email rooms@buzzworksholdings.com. Our team will then redeem this for you at check-in.
Can we book multiple rooms as a group?
Absolutely – we’d love to help. Group bookings are subject to availability and specific terms depending on size. Please email rooms@buzzworksholdings.com and we’ll take it from there.
Do you offer corporate rates?
We do indeed – and would be happy to discuss options with you. Drop us an email at rooms@buzzworksholdings.com and we’ll see what we can do.
Not found the answer
you’re looking for?
Our team are also available to help, just give us a call on 01620 892802, or email us using the link below.